Administrative Support Specialist

Position Overview
Join ALLCHOICE Insurance as an Administrative Support Specialist and become the cornerstone of daily operations and client interactions. This role is vital in maintaining the seamless functioning of our offices, providing the first point of contact for clients and supporting our entire team. If you excel in a dynamic, fast-paced environment and are committed to top-notch professionalism and support, we want you on our team.

Key Responsibilities

• Client Communication & Reception Support:

  • Manage incoming calls and direct them appropriately using our advanced VOIP system.

  • Welcome guests with a friendly demeanor and ensure they are comfortable.

  • Accurately document and relay quote information from potential clients.

  • Assist current clients with billing inquiries and other account-related questions.

• Internal Team Support & Workflow Management:

  • Oversee the agency’s shared email inboxes and ensure proper documentation and task distribution.

  • Keep track of service or billing issues and coordinate timely resolutions.

  • Support in managing schedules and setting up appointments for agents.

• Administrative Operations:

  • Handle mail processing, scanning, uploading of client documents, and maintain orderly digital files.

  • Order and manage office supplies and contribute to overall office organization.

  • Engage in team projects and perform additional administrative tasks as required.

What We’re Looking For

• A friendly and professional communicator with a proficient phone presence.

• An organized, detail-oriented individual who can juggle multiple tasks efficiently.

• A tech-savvy person comfortable with modern digital tools and office software.

• A proactive problem solver who is eager to take initiative and support the team.

• Someone who enjoys working in a service-first, team-oriented environment.

Training & Development

• Comprehensive training in our systems, client management platforms, and operational procedures.

• Continuous learning through best practices in client service and administrative workflows.

• Regular feedback and growth opportunities within the agency.

Why You’ll Love Working Here

• A supportive and collaborative team environment.

• Opportunities for professional development and advancement.

• Access to modern tools and technology to streamline tasks.

• Flexible work options, with remote opportunities available for the right candidate.

• A competitive salary with 401K and additional company benefits.

Living the ALLCHOICE FIIVE Core Values

• We support each other like family and work together to overcome challenges.

• We continuously seek ways to improve and innovate.

• We uphold integrity in every action and aim for long-term success.

• We strive to deliver exceptional value beyond just competitive pricing.

• We empower and educate our team and clients to grow and succeed.

How to Apply Are you ready to bring your organizational skills and positive energy to a team that appreciates your efforts? Apply today by sending your resume and a brief cover letter to jared.bellmund@allchoiceinsurance.com.
Optional: Consider sending a 1-minute introduction video explaining why you’re the perfect fit for ALLCHOICE!