Legal Assistant/ Office Manager

Legal Assistant/ Office Manager
Full time in office
Location: Macon/ Jackson County
Position Status: Full-Time
FLSA Status: Non-Exempt
Pisgah Legal Services (PLS) is a community-based non-profit legal aid agency governed by a local Board of Directors. Located in the Blue Ridge Mountains of Western North Carolina (WNC), Pisgah Legal Services provides free civil legal assistance to low-income people in WNC. The organization currently has offices in Asheville, Brevard, Burnsville, Cashiers, Hendersonville, Highlands, Marshall, Morganton, Newland, and Rutherfordton. With over 120 dedicated staff, including over 30 attorneys plus program staff, and an active group of 200 volunteer attorneys, the program provides free services to over 20,000 people per year to meet their basic needs, primarily in the poverty law areas of housing, public benefits, domestic violence prevention, health care, immigration, and consumer law.
Pisgah Legal Services seeks a full-time Legal Assistant/Office Manager based in Macon and Jackson County. This role will support Poverty Law Attorneys and community partners in these counties while managing office upkeep in Franklin, Highlands, and Cashiers.
The ideal candidate is a dedicated team player with a passion for justice and a commitment to breaking down barriers for low-income individuals. They should be highly organized, resourceful, and driven to achieve lasting results for clients and communities.
 
Responsibilities

• Commitment to PLS’ mission, values, and vision.
• Screen clients for eligibility.
• Manage upkeep in offices located in Franklin, Highlands, and Cashiers.
• Prepare and edit legal documents.
• Conduct client interviews with a trauma-informed approach.
• Provide general administrative and legal assistance support to attorneys to assist in case development.
• Scheduling and meeting preparation.
• Accompany clients to court to attend proceedings as needed.
• Travel within the PLS service area and to meetings or conferences in other parts of NC.
• Adhere to program priorities and case handling policies, procedures, and standards of practice, as well as the highest professional and ethical standards.
• Travel within the PLS service area in Western North Carolina and to meetings or conferences in other parts of NC.  
• Work with volunteers and PLS Development Team.
• Assist with Hurricane Helene disaster response work as needed.

 
Qualifications

• Passion for and commitment to PLS’ mission, values, and vision.
• Possess a valid driver’s license.
• Associate degree/bachelor’s degree preferred or equivalent professional experience.
• Demonstrated commitment to values of diversity, equity, inclusion, access, and belonging.
• Demonstrated skills at socio-economic and cultural sensitivity and the ability to work with someone who is angry, upset, or ill.
• Strong organizational skills.
• Excellent written and verbal communication skills, with attention to detail.
• Strong interpersonal skills and the ability to work well with teams and independently.
• Basic computer skills with proficiency in Microsoft Word and Excel. Skills with email marketing (Mailchimp), basic graphic design (Canva and/or adobe products), and other communications skills are a plus.

 
Salary/ Benefits
Salary ranges from $40,533 - $58,666 depending on experience. Additional bilingual language skills that are applicable to this role may qualify for up to an additional $3k upon completing a language assessment test.
Our salary scale is predetermined based on the years of relative professional work experience that qualify for this position to ensure equity in pay. Pisgah Legal Services is a Living Wage Certified Employer.
Employees are eligible for medical, dental, vision and life insurance coverage the 1st of the month following the start date. Pisgah Legal Services (PLS) pays 100% of the Employee and 50% of the Dependent Cost for BCBS Medical and Dental coverage. PLS pays 50% of the Employee Coverage Cost for BCBS Vision coverage. PLS pays 100% of Long-Term & Short-Term Disability Coverage, Life Insurance Coverage of 5x base salary + an additional $15,000 Life & AD&D Coverage. 401k Retirement Plan after 6 months of employment. Additional Fringe Benefits includes: Pet Insurance, Paid Parental Leave, Paid Bereavement Leave, 13.5 Company Holidays, 22 Paid Leave Days, Paid Sabbatical Leave for eligible staff, Employee Assistance Program for entire household and a great working environment with work life balance!
 
To Apply
Submit your online application with resume and cover letter through our Career Center located at https://www.pisgahlegal.org/jobs.
PLS invites all applicants to include in their cover letter a statement about how your unique background and/or experiences might contribute to the diversity, cultural vitality, and perspective of our staff and legal services practice.
Pisgah Legal Services is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As an Equal Opportunity Employer, we will provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with our Human Resources department.